We deliver your ordered goods to your chosen address throughout the Czech Republic within 3 working days, provided the goods are in stock. If the ordered goods are out of stock, you will be informed by email, SMS, or phone immediately after your order is registered. At the same time, you will be given the actual delivery date of the unavailable goods.
Before receiving the goods, please check that both the packaging and the product are undamaged. Do not accept the goods if there are any discrepancies. The invoice (tax document) will be included with the shipment.
Personal Pickup
Personal pickup offers the advantage of independence from the delivery service and also saves on shipping and cash-on-delivery fees.
- You can pick up the goods at our store immediately after receiving confirmation of order readiness via SMS or email.
- The goods must be picked up within 7 working days of receiving the confirmation message.
- After this period, the goods will be released for general sale, and the reservation will no longer be possible.
- The goods can then be purchased without an order at the current price listed on www.vibalpraha.cz.
🚛 Parcel Delivery
For larger shipments (volume and weight), we use the services of PPL and TopTrans. Shipping and cash-on-delivery fees are charged according to the rates of these companies.
PPL
- Package up to 10 kg: 133 CZK including VAT
- Package up to 20 kg: 180 CZK including VAT
- Package up to 31.5 kg: 296 CZK including VAT
- Cash on delivery: 21.50 CZK excluding VAT
TopTrans
- Package up to 5 kg: 152 CZK including VAT
- Package up to 15 kg: 226 CZK including VAT
- Package up to 31.5 kg: 354 CZK including VAT
- Cash on delivery: 21.50 CZK excluding VAT
Free Shipping: For orders over 8,000 CZK including VAT, shipping is free.
🚛 Our Own Delivery
We deliver goods throughout the Czech Republic. The cost and conditions of delivery depend on the distance and order value.
If you prefer our own delivery service, do not hesitate to contact us by email at info@vibalpraha.cz or call our customer line.